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Billing#

The Vogons run the worst bureaucracy in the galaxy. We're trying to do the exact opposite. Money conversations don't have to be complicated — everything here is clear: what you owe, what you've paid, how much credit you have.

No form is in triplicate, we promise.

Invoice List#

Go to Billing — your entire history at a glance.

Filter by status:

  • Unpaid — invoices waiting for payment. Paying on time is a fine habit. Perhaps not the most important rule in the universe, but easily in the top ten.
  • Paid — completed transactions. Reassuring green checkmarks. Even Deep Thought couldn't produce a more satisfying answer.
  • Cancelled — sometimes an invoice gets cancelled. In the grand scheme of things, this is insignificant — the universe is expanding anyway.

Making a Payment#

  1. Select your unpaid invoice
  2. Click Pay Now
  3. Choose your method:
    • Credit/Debit Card — processed instantly. Improbability Drive speed.
    • Bank Transfer — wire transfer, 1-2 business days. Reliable, classic, time-tested.
    • Pay from Balance — deducted instantly from your account credit. If your balance doesn't fully cover the invoice, you can top up with a card or get routed to the balance load screen.
  4. Confirm — done. That's it. Really.

Overdue invoices can be paid from balance too

Past-due invoices are also payable via Pay from Balance. Being late doesn't push an invoice out of balance-payable scope — money is money.

Account Balance#

You can pre-load credit to your account. When there's sufficient balance, invoices are paid automatically — even while you sleep. Even while you're hitchhiking across the other end of the galaxy.

Auto-apply after every balance credit

Every time money lands in your balance (card top-up, 3D Secure payment, wire transfer confirmation, referral reward), the system runs a pending invoice sweep: oldest first, it automatically closes invoices that are fully coverable. No partial applies — it's either paid in full or not at all.

Morning sweep (05:45 local time)

If there's a minor balance accumulation during the day and an invoice has become fully coverable, a daily cron at 05:45 picks up the slack. Invoices close while you're having breakfast.

Wait, why is everything this simple?

Because it should be. Billing doesn't have to be a domain that challenges the complexity of the universe. We just tell you what you owe, you pay it. That's it. The Vogons don't understand this concept, but you do.

After Payment — Automatic Follow-Through#

The moment an invoice is paid, a few things happen on their own:

  • Suspended VPS auto-resumes — servers suspended for non-payment are automatically resumed the moment their invoice clears. You get a notification; no button to hunt for.
  • Related invoices updated — if a service has multiple open invoices, the system reviews all of them.
  • Audit trail — every change is written to a PCI-DSS compliant audit log.

What happens to open invoices when a service is deleted?

If you delete a VPS or GSLB pool, open (unpaid) invoices for that service are automatically cancelled. You won't be billed for a service you removed — the universe is fair about this one.